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Adding Extensions/Licences Your licence count determines how many extensions (users) you can have active at once. Increasing your licence count When subscribing or changing your plan, you can set the number of licences you need directly — this flows through au...

What Happens If Payment Fails First, a warning — not an immediate lockout If a payment fails, you'll receive an email warning while automatic retries are still being attempted. Your service is not suspended immediately — a single failed payment (e.g. a card te...